Question 1

Where does the food come from?

Accepted Answer

At OBKLA, we prioritize providing healthy and delicious meals to those in need. We only source the finest, freshest ingredients from the market to create our meals. Our culinary team, led by experienced Chefs, carefully curates our menus to ensure optimal nutrition and maximum flavor in every bite. We believe everyone deserves to be treated with dignity and respect, which is why we go above and beyond to provide only the best to those we serve.

Question 2

What types of meals do we make?

Accepted Answer

We are committed to making wholesome, balanced, nutritious hot meals. Our menu consists of a variety of options such as meatballs, chicken fajitas, tofu teriyaki stir-fries, and our highly-regarded OBKLA chocolate chip cookies. To ensure that our meals are well-received, we gather feedback from our recipients to continually improve and tailor our offerings.

Question 3

How many meals do you provide annually?

Accepted Answer

In 2022, our dedicated team cooked and distributed over 27,000 meals to families in need throughout Los Angeles. This significant accomplishment was made possible through our staff and volunteers' hard work and commitment. In 2023 we will produce close to 100,000 meals for those in need.

Question 4

Where do the meals go?

Accepted Answer

We regularly provide meals to the following charities:
 
Pico union Project 
Mercy Housing 
The People Concern
Venice Family Clinic
Global Kindness
Safe Parking LA
Student MOJO
Wisdom Circle Senior Support
Shabbat Kits
Ohel Sara Kitchen 
Kol Israel Soup Kitchen
Tomchei Shabbos
Etta
Anchor Church DTLA (Women's Refuge)
Chai Lifeline
Housing MV
Safe Place for Youth (SPY)
Worthy of Love
Hope Gardens 
Angeles House

Question 5

How can I help?

Accepted Answer

Join the OBKLA movement and make a difference in our community! Whether booking a memorable team-building event, lending a helping hand as a volunteer, or supporting our mission through a donation of equipment, services, or funds, your contribution will have a lasting impact. Together, we can continue to provide hope and nourishment to those in need. Thank you for your support!

Question 6

How do i sign up?

Accepted Answer

You can view our volunteer opportunities once you create a volunteer profile with us.
 
Click h(https://www.obkla.org/copy-of-how-you-can-help)ere (https://www.obkla.org/copy-of-how-you-can-help)to sign up.

Question 7

Do you see a growing demand for meal donations?

Accepted Answer

The unfortunate reality is that there is a rising need for meals due to the growing number of individuals and families facing food insecurity. Despite the challenges, we remain steadfast in our commitment to providing nourishing meals to those in need. We are dedicated to finding new and innovative ways to meet this growing demand.

Question 8

How does OBKLA differ from other food charities?

Accepted Answer

At OBKLA, we're not just providing meals; we're building a community. Our mission is to bring people together and empower them through the act of giving. We believe in turning recipients into givers, fostering connection, and creating a brighter future for all.

Question 9

Can anyone come in?

Accepted Answer

Yes, absolutely. Join the community where everyone is welcome! Our kitchen is your home.

Question 10

If I need food, how do I get it?

Accepted Answer

Please visit our "About" page to see a list of organizations that distribute OBKLA meals. We are unable to provide meals directly from our facility, so please reach out to one of the partners listed to learn more about receiving meals.

Question 11

Are you partners with any other charities?

Accepted Answer

The charities we currently support can be found h(https://www.obkla.org/about)ere.(https://www.obkla.org/about)

Question 12

How do I get to OBKLA?

Accepted Answer

Our address is 8657 W. Pico Blvd Los Angeles 90035 
Street parking is available on Pico Blvd and the surrounding side streets.

Question 13

What is OBKLA's online privacy policy?

Accepted Answer

**Privacy Policy for Our Big Kitchen Los Angeles**

Our Big Kitchen Los Angeles (referred to as "we," "us," or "our") is committed to protecting the privacy of our website visitors, donors, volunteers, and members. This Privacy Policy outlines the types of personal information we collect, how it is used, and how we safeguard your information.

**Information We Collect**

1. **Personal Information**: When you visit our website, make a donation, sign up for our newsletter, register for an event, or engage with us in any other way, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

2. **Usage Information**: We may collect information about how you interact with our website, such as your IP address, browser type, device type, pages visited, and the duration of your visit.

**How We Use Your Information**

1. **Communication**: We may use your personal information to communicate with you about our activities, events, and fundraising efforts. This may include sending newsletters, updates, and donation appeals.

2. **Donations and Transactions**: If you make a donation or engage in a transaction with us, we will use your information to process your donation, provide you with a receipt, and keep you updated on the impact of your contribution.

3. **Event Registration**: If you register for an event or program, we will use your information to manage your registration, communicate event details, and provide you with any necessary materials or follow-up information.

4. **Analytics and Improvement**: We may use usage information to analyze trends, improve our website, and enhance user experience.

**Data Sharing and Disclosure**

1. **Service Providers**: Mobile opt-in data will not be shared with third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our activities, or servicing you. These service providers are contractually obligated to use your information only for the purposes for which it is provided and to keep it confidential.

2. **Legal Compliance**: We may disclose your information when required by law or in response to a valid legal request, such as a subpoena or court order.

**Data Security**

We are committed to protecting the security of your information and have implemented appropriate technical and organizational measures to safeguard it against unauthorized access, alteration, disclosure, or destruction.

**Your Choices**

You have the right to opt-out of receiving promotional communications from us and to request that we update or delete your information. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

**Updates to This Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

**Contact Us**

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

info@obkla.org (info@obkla.org)OR 213-213-5961

**Effective Date: January 1, 2024**

By using our website or engaging with us in any way, you consent to the terms of this Privacy Policy.

Question 14

What are your Mobile Terms & Conditions

Accepted Answer

MOBILE SMS TERMS & CONDITIONS
Our Big Kitchen Los Angeles offers its customers mobile alerts regarding recurring automated promotional and personalized marketing text messages (reminders) by SMS message (the "Service"). By participating in the Service, you are agreeing to these Terms.
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Our Big Kitchen Los Angeles  reserves the right to stop offering the Service at any time with or without notice.
By opting into the Service, you:
1. Authorize Our  Big Kitchen Los Angeles to use auto dialer or non-auto dialed technology to send recurring text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
2. Acknowledge that you do not have to agree to receive messages as a condition of      purchase.
3. Confirm that you are the subscriber to the relevant phone number or that you are the      customary user of that number on a family or business plan and that you are authorized to opt in.
4. Consent to the  use of an electronic record to document your opt-in.
Content You May Receive
Once you affirm your choice to opt-in to the Service, your message frequency may vary. You may receive alerts about:
 • Promotions
 • Event information
 • Invitations 
 • Announcements
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service. 
Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Our Big Kitchen Los Angeles may add or remove any wireless carrier from the Service at any time without notice. Our Big Kitchen Los Angeles and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Our Big Kitchen Los Angeles, text the word STOP to the messages at any time or reply STOP to any of the text messages you have received from Our Big Kitchen Los Angeles. For Services operated through a different number, text STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the text message program to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification. You acknowledge that the text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Our Big Kitchen Los Angeles and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Our Big Kitchen Los Angeles through any other programs you have joined until you separately unsubscribe from those programs. These Terms still will apply if you withdraw the consent mentioned above or opt out of the Service.

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